Delivery Info & Order Minimums
ORDER MINIMUMS
First time customers / new orders £500 / €550.
Re-Orders £150 / €170
Please adhere to these minimum order values or we will be unable to process your order.
CARRAIGE PAID TERMS
Please note that large or heavy items may incur additional shipping costs outside of carriage paid thresholds.
UK Mainland - £500 + VAT
Scottish Highlands & Islands - £750 + VAT
Northern Ireland - £750 + VAT
The Chanel Islands - £1000
Zone R France, Belgium, Germany, Luxembourg, Monaco, The Netherlands - €1150
Zone S Austria, Andorra, Denmark, Faroe Islands, Finland, Greece, Greenland, Italy, Portugal, San Marino, Spain, Sweden, Vatican City - €1150
Zone T Bulgaria, Cyprus, Czech Republic, Estonia, Hungary, Latvia, Lithuania, Malta, Poland, Romania, Slovak Republic - €1725
Zone U Switzerland, Gibraltar, Iceland, Liechtenstein, Norway - €1725
Zone V Albania, Bosnia, Croatia, Moldova, Macedonia, Serbia, Turkey - €1725
Zone W Republic Of Ireland - €1150
DELIVERY LEAD TIMES
Order lead times vary depending on time of the year and stock availability. Please allow up to 3 weeks from placing your order to shipping.
Delivery/transit lead times vary depending on the destination and the shipping method. For UK Mainland orders the transit time is 1-3 days.
For more information please contact us or refer to our Terms & Conditions.
SHIPPING TO THE EUROPEAN UNION
From 1st January 2021 the way we ship orders to customers in Europe has changed. Orders shipped from the UK to Europe are now subject to customs clearance.
Luxe Brand Boutique operated by Wild & Funk Ltd ships orders using two different shipping methods depending on the size of the order.
ORDERS SHIPPING BY COURIER IN CARTONS
Orders are now subject to VAT/TVA at your country's domestic rate and are delivered DDU (delivered duty unpaid).
VAT/TVA is collected by our courier usually in advance of delivery. You will be notified of any such charges by the courier. These charges may be detailed as government or customs charges but are generally VAT.
VAT/TVA can be reclaimed in your tax returns the same is if you were buying goods or services domestically.
In order to avoid delays to your shipment, please follow the tracking number we provide when your order ships. Our courier will contact you to provide any additional information required from you to clear customs for any VAT/TVA or duties that are due.
ORDERS SHIPPING ON PALLETS BY ROAD
Larger orders generally ship by pallet and are delivered DDP (Delivered Duty Paid).
The carrier does not collect VAT/TVA on these orders but you will be required to declare the shipment value in your own tax returns.
To expedite European shipments and avoid unnecessary delays, please ensure you provide the following information when you place your order so we can ensure that all shipping documentation is correct.
1. A contact name, phone number and email address for our carrier.
2. Your VAT/TVA number.
3. Your EORI number (Economic Operators Registration and Identification number). If you do not already have an EORI number this can usually be applied for on-line and should be a quick and simple process.
If you are contacted by any of our shipping partners regarding additional paperwork requirements for customs clearance please email us and we will do our best to provide these directly.
Most of the products that we sell do not carry duties or tariffs. The free trade agreement between the UK and Europe means that there are no duties and tariffs on most goods originating from the UK.
If you have any questions or queries, please get in touch with us by email.
Please note that all of our Cosmetic Products are EU compliant with all aspects of EC No.1223/2009 . Our products are compliantly labelled and and are registered on the EU Cosmetic Product Notification Portal (CPNP). The Responsible Person address is TRS&Co (N.I.) Limited, Belfast, Northern Ireland BT5 5AD allowable under the Northern Ireland Protocol.